Clinical Coordinator (CASPAR Emergency Shelter, Cambridge)
Bay Cove Human Services
Cambridge, Massachusetts

Job Description

Recognized by the Boston Globe as one of the Top Places To Work, Bay Cove Human Services is a private, not-for-profit corporation that provides a wide variety of services to individuals and their families who face the life-long challenges of developmental disabilities, aging, mental illness and drug and alcohol addiction. We have a wide variety of programs available to our clients including residential services, employment support, and day habilitation programs. Bay Cove's 2,000 highly trained employees serve more than 20,000 individuals and their families each year at more than 160 different program sites throughout Greater Boston and southeastern Massachusetts.

Requisition #10394 Clinical Coordinator (CASPAR Emergency Shelter, Cambridge) Schedule: TBD Salary: TBD

  • Bay Cove Human Services, Inc. a leading Massachusetts human services organization, seeks a Clinical Coordinator to join us in our mission to provide high-quality services to adults who face the life-long challenges of mental illness, aging and drug and alcohol dependency.
  • The CASPAR Shelter has a long history of serving homeless individuals who are under the influence of alcohol or other substances and those who, due to their mental health and/or substance use, exhibit behaviors that often create barriers to accessing other shelter systems.
  • CASPAR provides services in a manner that addresses the specific needs of the individuals through triage for services, engagement in care and assessment of needs and service delivery which includes pathways to housing.
  • The Clinical Coordinator assures that the program adheres to the service delivery model and supplies timely and efficient data on service delivery.
  • It is the commitment of the program that guests at the shelter are served with dignity and respect in a safe and welcoming environment.
  • The Clinical Coordinator supports this commitment through their leadership, direction, and sound management of the program.
  • This is an exempt position.
  • The clinical coordinator will have a variety of roles and responsibilities within the CASPAR emergency shelter system including but not limited to supervising case managers and managing grants, providing clinical feedback and consultation to staff at the emergency shelter regarding clients that have complex mental health needs, care coordination for clients with complex mental health needs, interfacing with other service providers that work with CASPAR guests, crisis intervention and de-escalation.
  • The clinical coordinator assesses each person’s needs for services and engages in follow up that best ensures their safety and wellbeing.
  • S/he facilitates the person’s engagement or re-engagement in behavioral health services through referral to community based services that are consonant with the person’s needs and preferences.
  • Essential Functions: Assures that the program adheres to the service delivery contractual agreements and Bay Cove Human Services policies and procedures.
  • Develops and monitors processes for tracking service utilization, including intake/registration logs, case management notes and referrals.
  • Collaborates with Bay Cove IT Department, (Homeless Management Information Systems) HMIS Coordinator and program staff to maintain the program’s electronic records management system, assuring for accurate documentation of shelter guest services, timely billing, storage and maintenance of shelter guest records in accordance with contract requirements.
  • Works closely with community providers and the program’s staff to assure safe and appropriate treatment/services for guests.
  • Leads the program management team to plan, outline, organize, monitor and report on goals, objectives and outcomes for the program.
  • Participates in planning to attract new/supplemental funding to support program activities.
  • Serves as a representative in contacts with program’s funding entities and other community partners.
  • Model for providing services in a low-threshold shelter setting.
  • Responsible for ensuring the program’s adherence to relevant federal and state policies.
  • May perform other duties as assigned.
  • What you will need to bring: Minimum 2 years of experience in human services or a related field with experience with adults with major mental illness and crisis intervention.
  • Must have a Master’s degree in social work, psychology, or related field.
  • Must be able to obtain licensure (LMHC, LCSW, LICSW) within the first year of employment
  • Driving License Required? Yes

  • Excellent benefits package including health and dental insurance, 403(b) retirement plan, tuition reimbursement/remission, paid vacation & holidays, sick time pay, and employee referral bonuses.

Apply online by going to https://www.baycove/org/apply/index.cfm?pid=10394.

Bay Cove Human Services, 66 Canal Street, Boston, MA 02114

Bay Cove is an Equal Opportunity/Affirmative Action Employer

Preferred Years Of Experience:

2 Year(s)

Education Required:

Masters Degree - MA

Employment/Position Type:

Full Time

Computer Skills Required:



Local Travel Only



Website Link:

Company Email:

Job Code:


Response Email:
Date Posted : 11/04/2020

Email your Resume

{{emailJobCtrl.sendResumeMessage}} Submit