MHP Salud (a national bicultural and bilingual non-profit agency that implements Community Health Worker programs, as well as provides support services to other agencies who wish to start-up or strengthen their Community Health Worker programs) is currently seeking a Data and Research Analyst. This technical position requires an understanding of statistics, live data, methodological parameters, and applied research protocols to produce the outcomes and meaningful data necessary to guide programmatic and organizational direction. As duties are performed with active health outreach programs, cultural competency around the target population, ongoing communication and collaboration with program staff across the organizational sites and organizational levels, and understanding of evaluation and research conducted within service environments are key to success within the position.
Successful applicant will have a Master’s/PhD in a discipline appropriate to skill set and requirements outlined in the job description; work experience in areas outlined in the job description, and cultural competency with populations served by organization. Fluency in Spanish highly preferred but not required. Please see MHP Salud website for full job description and details.
Position will be based out of MHP Salud’s Texas or Michigan offices for the first year with an option to move to one of the other existing 5 MHP Salud sites after that time if desired.
Salary Range: $65,000 - 79,900, DOQ with an expected start date no later than July 15, 2017.
A full job description, recruiting process and tentative interview schedule for the position, and the MHP Salud application system is available on our website at http://mhpsalud.org/get-involved/job-postings/. Applications can ONLY be submitted online through the website at the above link. INCOMPLETE APPLICATIONS or automated resume only applications will not be considered. Position is open for applications April 1- May 7, 2017.
This APPLIED RESEARCH position will collaborate with MHP Salud’s staff to manage and implement all aspectsof evaluation, data management, reporting and dissemination for the organization. This technical position requires an understanding of statistics, live data, methodological parameters, and applied research protocols to produce the outcomes and meaningful data necessary to guide programmatic and organizational direction. As duties are performed with active health outreach programs, cultural competency around the target population, ongoing communication and collaboration with program staff across the organizational sites and organizational levels, and understanding of evaluation and research conducted within service environments are key to success within the position. All functions and activities will be performed within the guidelines and philosophy set forth in the organizational strategic plan, policies, mission, goals and vision.
Data Design and Management
Lead the effort in the update, modification and implementation of programmatic data creation and usage plans for both short and long term, as well as ensuring the values and vision of existing evaluation and data collection plan are maintained. Plans should include:
· Identifying key components
· Identifying key national, regional or state data as "comparables” to assess programmatic progress and/or success
· Assisting program teams to create, implement and understand the various tools of data collection requiredby grant guidelines and needed by the organization to assess quality of serviceand output measures. At a minimum, instruments used by the organization would include surveys; pre/post-tests;focus groups; health and activity trackers; knowledge, behavioral, and attitudinal measures; and various instruments requiredby funders.
· Modification, implementation, and creation of standardized measurement indices and standardized questions appropriate to the population as need arises.
· Reviewing data collected for accuracy and quality and identifying data collection problems. Working with team members to correct problemsand develop systems to ensure ongoingquality of data, as well as improve or develop new ways to better capture data are key activities.
· Identifying timelines for key tasks noted above so data is useful in making programmatic changes and dovetails with key organizational decision points.
· Communicating and collaborating across the various members of the evaluation team including the CommCare Team, program managers, Specialized/Technical group, and Leadership to ensure information and processes surrounding data collection and analysis is clear, consistent, and implemented uniformly with all key aspects considered.
Conduct in-depthanalysis of both qualitative and quantitative program data throughvarious methods including but not limitedto content analysis, univariate,bivariate, and multivariate analysis as appropriate.
Produce recommendations based on data analysis that will improve programmatic performance and ensure that MHP Salud is meeting and/orexceeding programmatic and strategicplan goals.
Utilize,troubleshoot, and explorestatistical and organizational software needed tomost effectively perform functions including SPSS, Excel, Epi-Info, and SalesForce.
Interface with key partiesto ensure data is both internally and externally valid, aswell as reliable, and meets standards of good methodology in applied social science research.
Coordinate and implement training on data, data collection, collection tools, technology, equipment, and software such that most (ifnot all) problems can beaddressed and fixed by user.
Actively interact with Program Directors,Program Coordinators, Senior Management,and Community Health Workers (CHWs), as well as interfacing with technical consultants and otherexternal parties as needed in both English and Spanish (English required, Spanish highly preferred).
Conduct applied research and produce briefs and findingsof publishable quality ontopics pertinent to the strategic and programmatic goals of the organization and appropriate for advancing the work of CHW model, service to mission populations, the non-profit sector, or other service organizations.
Create and maintain reliableReturn on Investment (ROI), Cost Avoidance, and Foregone Cost calculations andreports pertinent to the organization’s goals based on organizational outcomes.
Provide coaching, training, and support to programmanagers to ensure completeunderstanding of datarequired for programoutcomes and quality implementation, including orientation of all new employees to their responsibilities concerning the data collection system and procedures.
Communicate data resultsto a wide audience with variable researchexperience/expertise and diverse goals.
Maintain continuous communication and consistency of messageboth internally and externally with both technical accuracywhile considering appropriate language, literacy, and audience in collaborationwith key personnel.
Conduct general environmental scans and researchas needed; provideconcrete and reliablerecommendations based on research findings.
Assist in research and development of evaluation components for grants.
Assist in product development, implementation, and dissemination plans with various members of the Specialized/Technical; group including, but not limited to Marketing, Generated Revenue Division (GRD), Policy and Research Analyst, and Grantwriter(s).
Other duties as assigned.
Ability to work with a diverse set of individuals remotely and in-person.
Ability to perform project work independently,assess options and suggest solutions,and implement chosen option upon direction.
Problem-solve proactively with key parties
Ability to review,understand, and apply program evaluation and applied research principles and guidelines.
Ability to acclimate and understandour unique organizational culture and provide creative and innovative suggestions for thebetterment of theorganization and the populations we serve.
Ability to operate, learn,and train on SPSS, Excel and Epi-Info as it relates, and is necessary, to organizational evaluation.
Comfortable communicating through video chat, messaging,emailing, and other electronic methods.
Must be flexibleand willing to occasionally upgrade skills in order to meet changing job conditions and requirements.
Understanding of statistics, live data, methodological parameters, and applied research protocols in complex service environments.
Understand databases, web-basedprograms, electronic records, and tools that interfacewith these items.
Exceptional analytical,oral and written communication skills;ability to communicate with both technical and non-technical audiences.
Experience in data mining techniques and basic applied researchprocedures.
Ability to function easily on both a conceptual and detailed operational level depending on need of task and organization.
Master’s degree or PhD in discipline appropriate to skill set and requirements stated above.
Practical, applied work experience with organizational data, data analysis, and research; minimum of 1 year with expectations of up to 3 years.
Fluency in Spanish highly preferred but not required.
Expertise in various types of evaluation and research technology, including on-linesurvey products as well as web based data bases, data collectiontools and various software.
Cultural competency and experience with populations served by organization.
Exceptional analytical,oral and written communication skills.
Excellent project management skills.
Must be able to troubleshoot data collectiontools, collection mechanisms, and communicate with both technical and non-technical audiences.
Must be able to travel to all organizational offices across the nationas needed.Expected travel will be approximately 10% of the employee’s time ifbased at a site where most staff reside, but may be higher depending on site assignment.
Revised: March 2017